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Automation, Data and AI
We configure Automation, Data and AI into innovative
solutions that are designed to supercharge your
business operations.
Data-driven insights and intelligent automation delivering measurable business outcomes.
At the intersection of automation, data, and AI, there’s a world of unlimited possibilities where technology amplifies human potential.
By delivering the right mix of business analysis, data analytics, business process automation, application integration, and business process optimisation, our team provides end-to-end business intelligent automation services, spearheaded by our Automation, Data and AI team.
Supported and augmented by our unified Managed IT, Cloud, Communications, and Cyber Security services teams, Tecala’s Automation, Data and AI services and solutions can be delivered in a fully-integrated ‘as a service’ model. This allows you to easily scale your automation as your business grows, to an agreed budget or monthly fee.
Your people can focus on the parts of their jobs they actually want to do, and deliver real value to the business. And you can create an IT environment that not only adapts faster, but enables you to thrive in an ever-evolving digital landscape.
By delivering Automation, Data and AI services and solutions in this way, we’re enabling an environment where data-driven insights and intelligent automation deliver tangible business outcomes, so you can achieve unprecedented efficiency and drive innovation.
Book your Automation
Maturity Readiness Assessment
Using our unique methodology, we’ll ensure you achieve the right intelligent business practice for your organisation.
Our Automation, Data and AI Services
Automation, Data and AI
We create environments where robots work and people thrive. Let’s automate everything that’s ordinary, so you can unleash your extraordinary.
Automation, Data and AI
Ensure you have high data integrity. It’s the most important foundation for delivering successful digital transformation programs.
Automation, Data and AI
AI is the catalyst for delivering magic from data and automation. It augments the potential of your people and your organisation.
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Collaborative approach
We work with your data and its current level of maturity, along with your readiness for automation and AI, to create the
right approach for your organisation. There’s no one size fits all approach for clients, as each one has a different starting
place and needs to achieve different outcomes.
Understand
With full visibility of your data and your operational processes, we can collaboratively plan for your ideal future state. Working alongside our Automation, Data, and AI teams, you can confidently predict, manage, and continuously optimise how your business operates.
Digitise
Digitising enables consistency, accessibility, and flexibility. By connecting your systems and workflows, we can empower your team and supercharge your business operations.
automate
We focus on automating the systems and processes that have the highest potential to empower your people, and drive productivity and efficiency in your organisation.
REPEAT
RST intelligent automation services and solutions are delivered on an incremental, consumption-based model. We’ll build on your success and continue extending your automation, data, and AI projects until your reach your desired level of transformation.
Our methodology in tailored packages
We’ve crafted different styles of engagement to support and assist you at every stage of your intelligent automation
journey. Working together, these packages take you on a journey from bright ideas to automation champagne.
Automation
Art of the Possible Session
If you know you need to automate, and you have ideas on where to start:
Automation Evaluation
Data
Data Evaluation
If you need an organisation-wide review of the quality of your data, and your organisation’s effectiveness in using it:
Data Landscape Maturity Assessment
AI
Request your Microsoft 365 Kick Starter Session
Find out more about Tecala GPT
Find out more about Tecala Triagr
business outcomes
The right level of automation for your organisation.
By embracing a client-centric approach, we partner with you to understand your unique business and needs, so
our Automation, Data, and AI services and solutions deliver the right outcomes.
We understand that most mid-sized enterprises need predictability and certainty in their budgeting, and they need
to achieve a return on investment within a reasonable time frame.
Therefore, we focus on achievable projects first, for which the business needs are deeply compelling.
Drive efficiency, performance and profitability
Doing things smarter and faster is the No.1 imperative for Australian businesses looking to thrive in the modern workplace environment. With resource shortages and talk of the great resignation, it is more important than ever to provide employees with greater job satisfaction. Automating mundane, repetitive, and tedious tasks will not only provide efficiency and accuracy, it will also help staff focus on the more rewarding parts of their job. More can be achieved faster with existing staff, increasing profitability and performance.
Deliver exceptional customer experiences
Automation, Data and AI services allow you to develop deeper insight into your customer’s preferences and behaviours, while automating the ordering, processing and delivery of products and services. This allows you to transform your business and your brand by delivering sophisticated, seamless, and truly enjoyable experiences to your customers. At a time when people are moving online en masse, getting automation right is critical.
Build resilience, increase control, and ensure business continuity
As companies remain alive to the risk to business continuity that disruption in an offshore location can represent, bringing work back home is an economically viable alternative. The use of intelligent automation can eliminate repetitive low-value tasks and processes formerly completed using human labour. This allows you to build business resilience, ensure business continuity, and stay compliant with frameworks like APRA CPS 230.
Accelerate productivity and reduce costs
Our Automation, Data, and AI services are designed to augment human ‘thinking and doing’ in your organisation. We don’t remove jobs – but we are here to help you manage the process of changing how people do them. We’ll support your organisational change management processes so your people and your entire organisation can operate at optimal performance.
Generate competitive advantage
Backend integration gives you structured accurate data, from which you can take actionable insights to make data-driven ‘smart’ decisions. This process of real-time learning – leading to faster, smarter decision making – gives your business a genuine competitive advantage.
Establish an intelligent business
practice in your organisation.
Book your Automation Maturity
Readiness Assessment
Business process automation is a long-term strategy. In a short 30-minute discussion, we’ll assess where you are on your journey and identify the key areas for intelligent automation services in your business that will streamline processes, drive efficiencies, and improve profitability.
Blog
Tecala GPT – Combine the power of generative AI with your business data
Introducing Tecala GPT – our AI as a Service platform that enables the mid-market to embrace generative AI in a safe and secure way.
Blog
AI explained. All you need to know to start your AI journey.
In our digital-first world, we’re under considerable pressure to bring our business processes up to our customer’s highest expectations. Find out how Australian businesses are turning to automation to close the gap.
Case study
AI-powered automation speeds up NDIS claims process
Australia’s National Disability Insurance Scheme (NDIS) continues to transform the lives of more than half a million Australians with disabilities.
Frequently Asked Questions
- Artificial Intelligence (AI) is the umbrella term for all systems that can simulate human-like cognitive functions. Machine Learning (ML) is a subset of AI. It automates a computer’s ability to learn from data and improve the way it does things.
- Generative AI (GAI) is then a type of ML that specialises in generating content, such as text, images, video, and code in response to prompts.
- Tecala GPT, along with Tecala’s Intelligent Accounts Payable for Nintex K2 and Mobile Solutions, are all good examples of generative AI solutions.
- Large Language Models (LLMs) are a type of GAI since they generate new combinations of text. They operate within vast neural networks that are trained on equally vast pools of data. It’s this ‘data pool’ that creates a virtual ‘font of learning’, allowing LLMs to be trained on large quantities of unlabelled text using self-supervised or semi-supervised learning. This is how they learn to understand and generate human-like text.
- Generative Pre-trained Transformer (GPT) is one series of LLMs, created by the company OpenAI. It’s been in development since 2018, and its most recent release is GPT-4 Turbo.
- Tecala GPT is a new service from Tecala, that enables mid-market organisations to embrace generative AI in a safe, secure, and cost-effective way. It works in a similar way to ChatGPT, allowing you to create your own interface between your users and and your organisation’s data.
- Tecala GPT, along with Tecala’s Intelligent Accounts Payable for Nintex K2 and Mobile Solutions, are all good examples of generative AI solutions.
- Tecala GPT is a new service from Tecala, that enables mid-market organisations to embrace generative AI in a safe, secure, and cost-effective way. It works in a similar way to ChatGPT, allowing you to create your own interface between your users and and your organisation’s data.
- Whereas other generative AI alternatives may just deliver responses to simple keyword searches, Tecala GPT is built around your organisation and industry-specific data, so it understands the context of your questions and responds in a style and tone you’re familiar with.
- Because Tecala GPT is built in your Azure environment, it adheres to Microsoft’s data privacy rules, which are governed by its ‘Responsible AI Principles’. And because it’s built, hosted, and managed by our team at Tecala, your data stays secure, protected, and confidential, and your organisation is safeguarded against data breaches.
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